Shipping policy
Thank you for your order! We ship with Australia Post for both domestic and international orders.
When will your order be shipped?
We aim to package and ship orders within 2 days of the order being placed, provided that the order is complete, paid in full, and contains no pre-ordered items. Please allow up to 5 business days for processing during new product launches and festive seasons.Β
For pre-order information please clickΒ here
Once your order has been packaged and shipped, you will receive an email notification containing the updated status of your order. This email will also include a tracking link that allows you to monitor the progress of your shipment.Β
When will your order arrive?
To calculate accurate shipping times, please use the AUS postage calculator.Β Simply select either domestic or international (we are based in Australia) Put our postcode inΒ 2330Β and then yours and hitΒ GO.
It is important to note that duties, taxes, and import fees are the customer's sole responsibility. We recommend contacting your local authority or customs agency for detailed information before placing your order.
International Customers
Although we ship with AUS post, once the package leaves AUS you will be able to track it using your local courier service. You will receive an email with a tracking number that will be in following format:Β LK120269856AU.Β Use this number on your local couriers website.Β
For Example:
USA USPS:Β https://tools.usps.com/go/TrackConfirmAction_input
UK Royal Mail:Β https://www.royalmail.com/